Best Western Plus Lake Elsinore Inn & Suites

THE MANAGER THERESA COMPLAINING ABOUT SMOKING OUTSIDE AND FOLLOWING HOTEL RULES, SHE ALREADY HAVE COMPLAINTS ABOUT HER ON HERE. About a smell on your clothes and your not even smoking inside the hotel , but you get harassed every day like you do is unfair, and there are other people who stay here t...Read more

Went here for business. The best thing about this hotel was the view. It was a crazy mess that could have been resolved easily. I had to wait almost 3hrs before the lady at the desk called her boss just to find out all she had to do was change the name on the reservation.

Theresa is an absolute nightmare of a person. Shes ridiculously rude. When we first checked in we were walking to our room and saw family we hadn't seen in YEARS we said hi, they came in our room and met our baby and then they went to their rooms. (we were all there for a wedding) Literally less tha...Read more