Holiday Inn Express Temecula by IHG

It’s a dump compared to the other one in Murrietta. Only one caddy for the whole hotel. They are disorganized. What I booked was not what they had on their books. They did make that right . When I called them regarding them giving me a receipt that didn’t belong to me with the other parties persona...Read more

Update: Thank you for your response. While I appreciate the apology, I am confused by the statement that this matter is being “escalated for full review.” If this situation is truly being taken seriously, I would expect direct communication, accountability, and a clear explanation of how this happe...Read more

When I checked in, Antonia was on the Front Desk. She is very pleasant & friendly w/a smile like she is usually. Antonia asked if I had a choice of location for my room. I wasn't sure. Antonia chose the perfect room for me. I was very grateful. There weren't any issues with noise overhead. Everythin...Read more