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Application closes September 8, 2026
About this position
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience for GS-9: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Call center and customer service experience, with a background in federal regulations and policies, financial accounting concepts and transactions; and experience mentoring, resolving complex problems, and developing solutions with minimal supervision; OR Education for GS-9: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related; OR Combination for GS-9: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education. You will be rated on the following Competencies for this position: Customer Service Decision Making Finacial Systems Analysis and Problem Solving Teaches Others Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list series and grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary but involves use of a personal computer. A degree of manual dexterity and visual acuity enough to utilize these tools are required. Work requires considerable data input, speaking in a group setting, and working at a personal or laptop computer. A moderate amount of standing and walking is required in getting to and from meeting places away from the worksite. The incumbent may become fatigued due to reading difficult types of printed and handwritten material over an extended period. No special physical demands are required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: Independently analyzes and resolves highly complex financial system issues involving multi-facility impacts, interpreting and applying federal financial regulations, VA policies, and accounting standards without supervisory guidance. Serves as a recognized Subject Matter Expert (SME) for financial payment systems and accounting processes, providing authoritative guidance to senior leadership, program offices, and field stations on compliance, system functionality, and regulatory interpretation. Leads cross-functional problem resolution efforts, coordinating with IT, accounting operations, and program stakeholders to identify root causes, implement corrective actions, and prevent systemic deficiencies. Develops and delivers formal training, job aids, and procedural guidance to enhance organizational understanding of financial systems, regulatory requirements, and internal controls across multiple facilities. Performs advanced financial data analysis and trend evaluations to identify systemic risks, internal control weaknesses, or recurring transaction errors, and recommends policy or procedural improvements to strengthen compliance. Exercises delegated authority to review, validate, and certify complex financial transactions or system corrections impacting multiple appropriations, funding sources, or reporting elements, ensuring audit readiness and regulatory compliance. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
The position is located within the Department of Veterans Affairs, Financial Services Center (FSC), Financial Operations Service (FOS) in Austin, Texas. FSC provides centralized processing services for VA facilities nationwide. As part of the processing services, FOS operates as a technical call center providing internal and external customers service support to all VA facilities, over 200,000 Vendors and Medical Providers.
- Major Duties: The incumbent evaluates complex problems, formulates solutions supported by valid regulations and policies, and provides functional compliance advice and support to the different financial systems. Operates as a technical call center providing internal and external customers service support to all VA facilities. The incumbent will serve as Financial Analyst and will serve as mentor to Subject Matter Expert (SME). Perform a wide range of administrative, analytical and support functions in the review and validation of the supporting documents received by the internal/external customers. Maintain functional and technical expertise over various payment systems and financial management processes. Work Schedule: Mon - Fri 8 am - 4:30 pm. Compressed/Flexible: Available with supervisory approval. Virtual: This is a virtual position. (This is remote) Position Description/PD#: PD20066A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not required. Permanent Change of Station (PCS): Not Authorized.
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Listing sourced from USAJobs.