Pharmacist (Facility Program Manager)

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the basic requirements for employment listed above, the following criteria must be met when determining the grade of candidates. GS-13 Facility Program Manager Experience. In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level. Manages all aspects of a distinct program to include policy development, quality resources and specialty functions unique to the program to optimize cost effectiveness (budget) and patient outcomes. Coordinates a single program area of a complex pharmacy operation, or multiple program areas within a facility to develop, organize, manage, and control complex pharmacy programs. Develops, organizes, coordinates and manages 6 single or multiple program areas within the medical facility; this may include a single program area at multiple facilities. The Program Manager title is reserved for those individuals who have one or more of the following: supervisory responsibilities for various sections within Pharmacy Service; a complex program requiring coordination of multiple locations such as medical center care facilities, Community Based Outpatient Clinics (CBOCs), rural health, telemedicine, etc; specialized areas of a complex nature such as nuclear pharmacy, quality assurance, pharmacy informatics, clinical applications coordinator, Home Based Primary Care, pharmacoeconomist or liaison pharmacist duties requiring the coordination of processes with other medical facilities or VISNs. Pharmacists assigned to this position must demonstrate the KSAs identified: Ability to communicate orally and in writing to persuade and influence clinical and management decisions. Expert understanding of regulatory and quality standards for their program area. Ability to solve problems, coordinate and organize responsibilities to maximize outcomes in their program area or area of clinical expertise. Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy. Advanced skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters. Preferred Experience: Cerner Experience & Informatics Experience. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. Physical Requirements: Work is primarily sedentary but may involve moderate lifting, walking, bending, stooping, standing, pushing, and pulling. Extended periods of computer use are required to complete position duties. The Clinical Contact Center is recruiting for a Pharmacist - Facility Program Manager (Pharmacist Informaticist).

• VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Total Rewards of a Allied Health Professional Program Management Data Infrastructure: Develops and maintains a robust pharmacy data management infrastructure that supports PCC action plans and continuously helps with improvement in service provided and patient safety. Ensures high visibility and measurable impact on Veteran health outcomes. Supports programs and initiatives in clinical quality, patient safety, research, education, and QA/utilization review. Informatics Tools & Operations Support: Assists in designing and implementing informatics tools to monitor PCC processes, outcomes, and patient safety. Analyzes and resolves operational issues (hardware, software, and user-related). Advises and collaborates with OI&T on unresolved technical problems and helps drive timely resolution. Problem Analysis & Solution Design: Evaluates requests to determine root causes and analyzes potential solutions using clinical pharmacy expertise and knowledge of complex data structures. Assesses feasibility of health informatics solutions by integrating clinical pathways with database architecture, metadata constructs, multi-factorial data analysis, and visualization methods. Clinical Expertise & Process Improvement: Applies clinical pharmacy knowledge to complex patient care and organizational processes to improve outcomes. Monitors medication errors and adverse drug reactions, identifies trends, and implements process corrections when system errors occur. Quality Assurance (QA) Activities: Works closely with the Pharmacy Quality Program Manager to support the PCC Pharmacy QA Program in accordance with applicable standards and regulations. Conducts reviews and audits (e.g., pharmacist ordering/prescribing, pharmacist clinical review, chart review audits, telephone call audits, and technician note audits) and implements corrective actions as needed. Interdisciplinary Leadership & RCA: Initiates and/or leads interdisciplinary committees, task forces, or workgroups at the program or VISN level to improve patient care. Performs critical data analysis against goals/benchmarks to ensure reliability and validity. When requested, leads Root Cause Analyses (RCAs) for adverse events and near misses, develops action plans to mitigate recurrence, and monitors follow through. Practice Innovation: Uses innovative and creative approaches to advance pharmacy practice at the program level based on findings and performance data. Veteran-Centered Impact Assessment: Evaluates both intended and unintended effects of proposed changes on Veteran satisfaction and recommends mitigation strategies for any anticipated negative impact. Coordination & Communication: Conducts regular meetings with the PCC Chief and supervisory staff. Works in concert with VISN PCC leadership on reviews and submissions requiring oversight. Education and Training Professional Participation: Participates in meetings, conferences, and training programs relevant to PCC development, maintenance, and continuous improvement. Event Reporting & Just Culture: Champions the internal event reporting system, promoting a "just culture" to enhance staff comfort with reporting adverse and near-miss events and to increase system adoption. Staff Development: Promotes ongoing professional development through continuing education initiatives. Collaborates with PCC leadership to identify, plan, and deliver relevant training and development programs. Assists with new employee onboarding. Training Implementation & Documentation: Implements and documents training, expanding the capabilities of all PCC staff across the VISN. Work Schedule: Monday - Friday 8:00am - 4:30pm EST. Telework: May be Authorized Remote: This is a remote position. You will work from the location listed above. This position is designated as remote. Remote work is defined as full-time employment conducted outside of a VA facility or in VA-leased spaces. The option for remote work will be assessed continuously, and the selected individual may need to return to a VA office if required. The selectee must live within 50 miles of a VA Medical Center. Functional Statement #91868-0